Smartphone tracking app Galaxy A8

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Ask the Community. Getting started. Step 1 of 10 Slide your finger down the display starting from the top edge of your mobile phone.

Step 2 of 10 Press the settings icon. Step 3 of 10 Press Connections. Step 4 of 10 Press Location. Step 6 of 10 Press Locating method. Step 7 of 10 If you select High accuracy , your mobile phone can find your position quickly and with the highest possible accuracy.

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Step 8 of 10 If you select Battery saving , your mobile phone can find your approximate position using the mobile network and nearby WLANs. Step 9 of 10 If you select Phone only , your mobile phone can find your exact position but it may take longer as there is no access to supplementary information from the mobile network or nearby WLANs. Step 10 of 10 Press the home icon to end the session and return to the Home screen. Find "Location". Activate or deactivate GPS. Select positioning method. Return to the Home screen. Was this helpful? Regards, Sharon.

Thanks for already troubleshooting this inconvenience between your Charge 2 and your phone Galaxy A8, nice way to go! Note that we don't guarantee that the synchronization would be will be successful as we are still testing on this phone model. My sister owns a phone which is not yet a supported device, but she has tried the following which I think won't hurt if you try that as well :.

In other words, you have to set it to invisble, and you have to click the stop button if it is searching for devices. So, bluetooth should be on, but not doing anything at all in the bluethooth menu. Then force quit the Fitbit app and it'll sync. At least it has done with my sister's phone for over a month or so. In other words, you have to set it to invisible, and you have to click the stop button if it is searching for devices.

So, Bluetooth should be on, but not doing anything at all in the Bluetooth menu. If you're able to connect your phone to your tracker but you keep having syncing issues, keep in mind that this will be due to the incompatibility of the phone. Was my post helpful? Give it a thumbs up to show your appreciation!

Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! If I'm understanding the issue.

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You can see the charge 2 in the bluetooth menu but you can't pair with it however you can sync in the app fine. My Bluetooth menu also does not show paired with the charge 2 and trying to pair in that menu also produces the "isn't ready to connect" error. The app itself syncs fine and reports that it is paired so I don't think that's too much of an issue. As for not being able to get the app update I haven't had that issue sorry my app is at 2. Sorry to hear that you aren't getting notifications on your phone.

Have you tried any of the suggestions in this thread? You phone doesn't show that it is compatible to sync but it doesn't mean that it won't work. Try going to the bluetooth area on the phone and remove all devices listed there. Restart your phone and restart your tracker by doing the following:.

Plug the charging cable to your computer or UL certified wall adapter. Align the contacts of the tracker with the charging cable and plug it in making sure it snaps securely. Your tracker should start charging. Press the button for 10 to 12 seconds. You should see your tracker's firmware version and you can now unplug your tracker. If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution! Thank you all. My fitbit and the app are working very well, except connecting GPS. I haven't tried the text notifications.

I just bought the Samsung A8 and my fitbit syncs as per steps but I am not receiving text messages Just got my galaxy a8 yesterday and same thing I have precisely the same problem, lost sync and now can't repair past the PIN number entry - frequent sync problems. If Fitbit can't be bothered to support one of the most common phones around then I guess it's time I looked at another brand of fitness tracker that will. I managed to get mine working again by syncing it to my tablet which somehow means it is syncing to my phone again as well. My Fitbit is now receiving text notifications following today's Samsung A8 phone update.

Bought a new phone for my Fitbit charge 2. I tried all your trouble shooting tips, and still no luck in pairing. They tell me to cancel Fitbit apps, and set up a new app, at which time they will not let me reuse my email.

They tell me it's used on another account. Fitbit, please check the app with the Samsung Galaxy A8! A number of people myself included on the Samsung forum have reported bluetooth scanning and connection issues with their phones. The common denominator appears to be the Fitbit app. I have uninstalled it from my phone, which now seems to be scanning and finding bluetooth items that it didn't find when the app was installed.

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I am disappointed that I can't connect my Fitbit to my phone to receive notifications, but I was way more disappointed that my phone wasn't working correctly. I am having same problem. Been on Chat forever. Uninstalled, reinstalled and no go. I cannot even pair Fitbit with my phone now.

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Definitely NO notifications coming through. Real pain.

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On my A8 it doesn't show as paired but does sync. However, I no longer get text messages or phone call alerts, and that's really annoying. I presume the Charge 3 is ok? I've uninstalled the app, restarted my phone with WiFi, Location Services and Bluetooth turned off and restarted my Charge 2 but still nothing. In my Bluetooth settings, I can see the Charge 2 as an available device.

When I click Set up a Device in the app, it finds my tracker and gives me the 4-digit code.