How i locate a mobile phone Samsung Galaxy Note 7
After reports that some Samsung Galaxy Note 7 devices have been catching fire, Samsung has decided to halt sales and recall any device that has been bought so far. Additionally, the US government has initiated an official Note 7 recall , which will affect approximately 1 million devices. Even worse, replacement Samsung Galaxy Note 7 devices have been reported to be catching fire as well, which has led to Samsung halting sales of the handset completely. So if you've just got your hands on the new smartphone, read on to find out how you can replace your Samsung Galaxy Note 7.
Samsung Galaxy Note7 Summary
The risk of damage or injury is enough for Samsung to recommend you stop using your Galaxy Note 7 immediately - and we agree. If you have data that's vital on your Samsung Galaxy Note 7, you can use the Samsung Smart Switch software on a PC to back up what's on your device - but we'd only suggest doing this as a last resort.
Hopefully the photos you've taken on the Samsung Galaxy Note 7 will have been automatically backed up in your Google Drive. Samsung Galaxy Note 7 owners in the UK should ring Samsung's customer service team on , and they will take you through the process of returning your Galaxy Note 7. Samsung has confirmed that mobile networks and operators which have already dispatched devices will begin to contact UK customers to arrange returns from September However, we'd recommend using the number above to get in contact first.
Samsung blames two separate battery faults for Galaxy Note 7 fires
You can also start a live chat on Samsung's support website to talk to someone immediately. If you bought the Samsung Galaxy Note 7 in a store you can return it there for a full refund or an exchange for a different handset.
Samsung has outlined a Galaxy Note 7 exchange program in the US, saying it will replace phones with a Galaxy S7 Edge and replacement of any Note 7 accessories. While it's good Samsung is acting quickly to exchange phones, the US government is reportedly wary of its efforts as the company didn't go through an official route to initiate the recall. Both of these shocking allegations come just two years after Samsung recalled an earlier Galaxy model after dozens of users reported overheating, spontaneous fires and even explosions.
A Samsung investigation eventually revealed that there was a major battery fault that caused the overheating issue.
The electrodes on the top-right of the battery were susceptible to bending, and some batteries were missing insulation tape. Samsung eventually remotely throttled some devices through a software update, and attempted to recall all units. The situation got so bad that aviation officials and airlines began banning the phone from being turned on during flights. Following the incident, Samsung rolled out a brand new battery safety check system for building its phones. The move seemed to have worked, with last year's Galaxy Note 8 smartphone released without a hitch.
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