How to tracker a cell phone Samsung Galaxy Note 7

According to Samsung US marketing VP Justin Denison, the battery manufacturer "designed the pouch such that it did not have sufficient space around the upper righthand corner to allow for the normal expansion and contraction of the battery that occurs when you go through normal charge and discharge cycles.

So the battery elements were expanding within too-tight confines and the negative electrode wound up bent around the positive electrode. This weakened the separator -- material meant to keep the two tabs apart -- and the electrodes eventually touched. The problem didn't have anything to do with the battery's size, thinness or placement within the phone, Samsung said, and everything to do with the design flaws that eventually put the negative and positive poles into contact. The problem with batteries in the replacement phones was different.

This one came down to issues with welding, as well as a crucial part left out of some handsets. Essentially, the manufacturer didn't do a good enough job welding the "positive" tab and left a tiny nodule of material sticking out, large enough to perforate the insulating material separating the positive and negative poles and cause the battery to short circuit. The short circuit in turn created internal temperatures high enough to melt copper elements inside the phone -- and that's what first tipped off the independent investigators Samsung partnered with.

But Samsung and its partners found another problem, too. Not every phone had that insulation tape separating the two volatile elements. Some phones were missing the separator completely -- that's a quality control issue that compounded Samsung's woes. The failure of the second battery was the real nail in the Note 7's coffin. Because Samsung couldn't replace mistrusted Note 7s with assuredly safe ones, Samsung had to admit total defeat, recalling the entire batch of replacement phones and killing the production of its best-selling phone so far.

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Amperex Technology created the second set, according to the source. Samsung has instituted an eight-point battery check to prevent the problems it had with the Galaxy Note 7. With Samsung's investigation into the Note 7 fires completed and nearly all the Note 7 phones collected, it's time for Samsung to get back to business. Specifically the business of launching its next phone, the Galaxy S8 , as well as prepping for the Note 8, which we should see in August or September.

It's is also looking outward to share its battery review process with other global organizations. Now for Samsung's tattered reputation. Making its next phone an unquestionable, flame-free smash hit will go a long way to erasing the public's bad memories of the Note 7 mess. A phone that can wow people, like a Galaxy S8 that's all screen and no bezel that's one rumor , is the exact distraction that Samsung needs to reset buyers' memories, or at least encourage them not to care anymore.

I have a few ideas for what Samsung will have to do for the Galaxy S8 to rise from the Note 7's ashes. Let's recap the unfolding of events after the Note 7 launched in August to largely rave reviews.

Samsung to permanently end production of Galaxy Note 7 phone

Samsung engaged in a global recall for the Galaxy Note 7, which the company first voluntarily recalled in early September when a major battery flaw caused a small number of the phones to spontaneously explode and sometimes burst into flames, damaging property , leaking dangerous chemicals and basically scaring the dickens out of people. Samsung offered replacement Note 7 devices that had completely different batteries, but it didn't take long before reports surfaced that these were catching fire, too.

That's when Samsung and various organizations throughout the world including the US Consumer Product Safety Commission CPSC made it clear that every single Note 7 owner needed to stop using, shut down and return the phones. As of early November, the company said that 85 percent of US customers opted to return their phones, with the "majority" of them exchanging their original Note 7 for a different Galaxy phone. With the Note 7 dead, you can exchange it for a different Galaxy phone. Koh finished the event by saying that Samsung will share its lessons with the entire industry to improve overall lithium-ion battery safety.

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Samsung Galaxy Note 7

Double Trouble. Author: Lauren Goode Lauren Goode. That's Not the Point. You can choose to receive a prepaid return shipping box sent directly to you; once you receive it, you will need to return your old device within 14 days. If you have any additional questions or need to make changes to your contact information, please contact us at If you would like to exchange your Galaxy Note7 for an alternative device, please call us at and we will be happy to assist you with the processing of your exchange.

Please note that you can only exchange your Galaxy Note7 for a new Samsung device that is sold directly on Samsung.

Samsung galaxy note 7 spy phone - Mobile online tracking

Please do not return your current Galaxy Note7 device unless it is in the special return packaging we send to you. You have chosen to receive a new. It will be shipped to you within the next 2 - 3 business days, and you will receive an email when your new device has shipped. You will also receive a separate refund for Galaxy Note7 accessories which you have purchased on Samsung.

We regret any incovenience this may cause and thank you for your cooperation. You have chosen to receive. We will process this request upon receipt of the Galaxy Note7 device which you are returning to us, and we will send you an email when the return has been received and the refund has been processed.

Please do not return your current Galaxy Note7 to Samsung. Samsung will be contacting you to arrange for recovery of your old Galaxy Note7 device. You have chosen to receive a. Unable to submit your request. Please make sure the information entered is correct and try again. Search X. Note7 Refund and Exchange Program, you have the following choices and can take these next steps immediately: Exchange your current Galaxy Note7 for another Samsung smartphone and replacement of any Note7 specific accessories with a refund of the price difference between devices, Obtain a full refund for your Galaxy Note7 purchase, as well as your purchase of any Galaxy Note7-specific accessories.

In addition, you may be eligible for one or more of the incentives described below: What if I want to exchange my Galaxy Note7 for another Samsung smartphone? What if I want a refund for my Galaxy Note7? Affected Devices The expanded recall applies to all Galaxy Note7 devices - including the original and replacement. Please specify below the email address you used to place your order, as well as your order number:. Our records indicate that you have already responded; if you believe you are receiving this message in error, please contact us at We cannot locate your Galaxy Note7 order using the email address and order number which you provided; please contact us at