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My Moto E2 is not detecting the contacts in my SIM card but, the same are displayed or being detected in other mobiles please help me solve the problem Hello, please, can you specify if your Motorola can not see your SIM contacts or you can not see them in PhoneCopy application. We can help you only with the second case. In the first case, contact your Motorola support.

Good day! I would just like to ask if the private sms will also be backed up when we do "Back up SMS" from the Messaging? Would appreciate if anyone could answer my concern. Thank you.. Hello, it depends on whether the private sms is saved as a other common sms or it is stored in a special private storage.

PhoneCopy backs up only sms saved in standard way. I have a Samsung S Duos I installed phonecopy app and I already register also.. Then I synced my contacts to my phonecopy account so what I need to know is how to restore my synced contacts to my phone back now when I loose my phone memory.??.

Please show me steps.. Hello, just set up the phone in the same fashion as you did before. After first sync, it is possible that the contacts go to Deleted items on the server. Hello, if do not have any other backup, you can try to restore all contacts stored at PhoneCopy, using PhoneCopy application. Hello, just uninstall PhoneCopy as any other Android app.

I uninstall PhoneCopy but the contacts were still showing that the numbers are saved in phonecopy,I want to remove that? Hello, is this question related to Android app? I can see that you have one Windows Phone mobile connected to your PhoneCopy account. Press the three dots in the right bottom corner and pick settings. On the bottom of the settings menu, there is a list of connected accounts. You will find PhoneCopy there. Long tap the PhoneCopy account and choose delete.

This will remove all the contacts downloaded from PhoneCopy to your phone. Hi , I have my contacts on mail. How can i sync those on to my new phone. Please suggest. Hi what is the format of your contacts? We can easily import vCard which is. It is not in supported devices. Any ideas? Hi, it is supported now.

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What error message you are receiving? No more error message. It works fine. I recently reset my LG-E to its factory settings.

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I am trying to get a google account with my fresh set up. However, it has refused citing that my password and username are not the matching. When I log in to my gmail, I find an email informing me that I was trying to login through an insecure app. I am trying to login through Gmail or Playstore. What should I do now? I want to get apps back to my phone. It looks your request is not related to PhoneCopy. We provide contacts backup, synchronization and transfer only. This is not technical support of your phone. I have deleted all my contact when I was setting my phone application manager so I have cleared the data from there, then all of my contact were gone, I want to get my contact back from my account so how can I do this.

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Hi, there is Single directional synchronization feature in the android applicaton which can be used to synchronize contacts FROM server to Device. Hi copied contacts from my samsung device to iphone and merged both data from phone and server but after synchronization lost contacts on my iphone.

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Hi, you can restore it to new phone. SIM card has limited memory. Hi I was using lg l7. I have backup data in my sd card. I bought new panasonic p How can i restore tgat lg data in new phone?? Format is. If you still have old LG i recommend you to make new backup. If you don't have it we can only recommend to search internet discussions if there is way to convert it for example to.

My account has only 65 contacts saved on the phone copy server and hence have not exceeded the free account limit.

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Recently i lost my old phone samsung galaxy s3 so today i tried to synchronize the contacts from phone copy server to a my new phone Motorolla Droid Razor But when I try syncronizing, it gives an error message "The number of data items for free account has been exceeded 7 days ago". Please guide me in this regard.

But you have more than thousand SMS stored on your account which is reason why your account exceeded number of data items. When you will delete SMS to keep it less than your account will be unlocked. Sorry, we can't help you.

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If you made contact backup you can trasfer it to another phone. ANY help would be appreciated. YOU may email me also Hi, we expect your main computer is Windows PC. Then please follow our guide. Hi, My account has only contacts and hence have not exceeded the free account.

But when I try syncronizing it gives an error message "The number of data items for free account has been exceeded 7 days ago". Pls guide with the next steps. We found more than contacts on your account. Hi, on the android devices you can set visibility of each data source which contain contacts.

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Please check if you have correctly set visibility of contacts. Hi, it is not related to PhoneCopy only. It is general settings of your android phone. It depends of your phone vendor. On each phone in the settings there is contact settings and there you can set which contacts will be visible. No, there is not a way to upload messages to iPhone at all. Iam using Hisense U and it does not display contact numbers nor contact list yet the numbers are stored on the sim card and iam able to access them on other phones. This occurred lately as first I was able to access them.

Please how can I do to solve this problem? Hi, is your request realted to PhoneCopy. We can help you with PhoneCopy but your phone was not synchronized to our service.

Iam Using Asus Zenphone 4 with lolipop in that i cant find phone contact in phone sopy setting page kindly help me to solve the issue karthik. Google Play Store is saying that it is not compatible with the app. Hi, what android version you have installed? I am trying to syncronise the contacts from my Android device Samsung A3 but each time I try I get a warning stating that I have exceeded the amount of contacts and sync has been disabled. I'm using the free version so can you please tell me why this is failing when I have less than the contacts allowed?

I can see successfull synchronization of your phone. Did you solve the issue? Did you select gmail account in the PhoneCopy application settings as database which has to be synchronized? I'm trying to get hotmail contacts from my computer to my samsung galaxy ace-4 lite.

So what do I do? Hi, for import we support only VCF vCard0 format.