How to set up phone tracker Lenovo Z5
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How to find or track my Z5
Quickly find solutions, view your warranty status and device information, optimize your phone, find your nearest service provider, check your repair status, and more. You can even use our diagnostics and optimized features to troubleshoot issues with most of your Android devices, regardless of brand. Run simple or game self-diagnostics on each component to help you identify the problem. Works on any Android device! Then use the app to open a service ticket select countries and products. We welcome your feedback about our app!
Install Android 10 on Lenovo Z5 (AOSP GSI Treble ROM) - How to Guide! - The Upgrade Guide
Please use the "About" option in the main menu of the app or leave us a comment here to let us know what you think. NOTE: We cannot respond to product support requests or product complaints through Google Play comments or our in-app surveys. The app will never make phone calls. Reviews Review Policy. View details. Flag as inappropriate. Visit website. Artificial factors such as dis-assembly, misuse, drops or falls, water damage, un official firmware or software modifications or any others causes of damage are not covered.
If approved, we will cover the entire repair fee, handling fee and the defective component replacement charge for the phone the motherboard and screen are not in the scope of this free repair policy. If accessories like batteries or charger cables are faulty within one month counted from the date of arrival , we can arrange to resend or refund once you have confirmed the issue with us by sending photos or videos showing the issue.
If the phone arrived broken please contact us within 3 days from the day you received the package. Then follow the 3 day buyer guarantee. Because phones are a high value item, we may ask you to send back the defective phone before we send you a new one or arrange the refund. When you return the phone, it should come with all included accessories such as the cable, charger and battery.
If an item is missing we will ask the customer to pay for them. If you dislike the phone for any reason such as the phone's shape isn't the one you imagine or the functions are not what you expected, you can contact with us within 3 days from the date the package was delivered to you. You need to offer photos or videos to show us the phone is in the same condition as when it was delivered to you, without any other damage or defective parts. Once we have confirmed the condition the phone should be returned to us. You need to pay for the shipping fee back to us.
We will refund the price you paid after we have received the phone and checked the condition and the original accessories are included and without any other damages or scratches. Note: During the return shipping you are responsible for any customs charges or tariffs to return the phone to China.
Download and Install AOSP Android 10 for Lenovo Z5 Pro GT [GSI Treble]
In these cases we will deduct the taxes we need to pay from the refund you will receive. If the phone is faulty within one month counted from the date of arrival , the warranty is to resend, refund or free repair depending on the phone's problem. If the problems are caused by the phone itself we will arrange to resend or refund depending on the customer's your prefrence.
We will cover the cost of the postage fee you pay to return the phone to us. The shipping fee will be refunded to the customer after the returned item has arrived in our warehouse, any further costs incurred during the return process will be at the customers expense.
Once we receive it and confirm the phone problem we will arrange a replacement or refund you. If the problem can be solved by other ways like upgrading the system we can offer other compensation. Customers can discuss this with customer service to reach an agreement. If the phone is faulty due to a manufacturing fault after one month counted from the date of arrival but before one year, you are eligible for free repair. Our service team will assess the problem and ask you to provide photos or videos of the issue. If approved we will send you the address and instructions to return the defective phone back to us for repair.
When the defective phone has been repaired we will send it back to you with free shipping. But we will not cover the postage you paid to send the product back to us. All customers need to confirm with our customer service or salesman about the return address and details before you send the defective phone back to us. We won't be responsible for your return if you ship it back to us according to the return address on the original parcel we sent to you.
Lenovo set to debut notch-free, all-screen Z5 phone next week
Under all of the above situations any resend or refund will be made only after we get the returned items, confirm the phone is in good situation and confirm the problems are the same manufacturing or shipping problems that the customers described. The shipping fee for sending the phone back to us will be paid by customers except for DOA and broken within one month situations. If we can't receive the item we can't arrange a replacement or repair. This note will help expedite our processing time.
If customers have difficulties in sending phone back to such as a high shipping fee, your country forbids sending batteries out or other problems, you are very welcome to discuss this with our customer service or salesman and come to an agreement on the solution. By clicking this button, you agree to our Privacy Policy. If you subscribe, we will invite you via email to answer questions people have about products. By subscribing you'll also earn the "Helpful Badge"!
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