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We are using the Chrome browser in this example, so we can just click Skype-x. Some browsers require you to open a download menu, or you may need to navigate to your Download folder in Windows Explorer to locate the Skype installer. The Skype installer will open. Follow the on-screen prompts, or proceed to the next section for in-depth instructions. Once you've downloaded the Skype installer, you're ready to install the app, create your account, and start calling. If you took a break between the previous section and this one, you'll need to start by opening your downloads folder and double clicking on the Skype installer to launch it.
After that, you can continue with the installation process. Do you already have a Microsoft account? If you do, you can use it to log into Skype during this step. There is no need to create a brand new account just for Skype unless you want to. Enter your phone number, or click use your email instead to enter an email address, then click Next.
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Click the check mark to remove it if you don't want to receive promotional emails from Microsoft. Click Upload Photo and choose a profile picture from your computer, or just click Continue if you don't want a profile picture. Your Skype account is now set up and ready to use. Continue following the on-screen prompts to verify that your equipment is in working order, or proceed to the next section for in-depth instructions.
Before you can use Skype to place and receive calls, you need to make sure that your microphone, speakers, and webcam are operational.
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Initial configuration is available during the setup process, but you can skip through it if you just want to get your account set up fast. Speak normally to check your microphone. If it's working, the blue dots will light up. Click Test audio to check your speakers or headphones. To test calling, click Make a free test call. You can check all of these from within the Skype app later on at any time.
Your Skype account is set up and ready to use. To open Skype in the future, type Skype into the Windows search bar and click on the Skype app.
Before you can send and receive calls and chats in Skype, you need to add contacts. If you used your real name and phone number when you set up your account, your contacts will also be able to find you by searching. Type your contact's Skype username, phone number, email address, or their real name into the Find people field.
This app requires that the call be connected first, and then I can enable speaker. But, that requires that the other party wait on me before the conversation can begin. Microsoft misses details like this. One example of many quality problems with their software. Skype for business is fantastic when it works. You can easily share presentations and hear people clearly. When it works, it is very good and our preferred program. It took a while to get used to it though.
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In some cases, it was unstable and the participant would lose audio and the program would constantly reconnect. It appears to be dependent on the strength of your wireless signal and if it is a bit low, you can lose connection. It also depends a bit on the device. The best device I have used is my iPad. My iPhone and computer are somewhat less reliable but now work most of the time.
The iPad has worked every time. The most confusing part is that for some of my colleagues, Skype works but Business Skype acts buggy. That makes no sense but it is real as the original Skype appears to be more stable. We will continue to work with the program as the bugs continue to go away but be prepared for some frustration at the beginning.
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The reason this app gets one star is because it doesn't sync up with skype on one's computer. This is the simplest most basic piece of functionality a messaging app should do. If I send a message from my phone to a coworker, I should be able to see it on my computer. When you forward the email, the person will see the MP3 file as an attachment.
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They can then play the MP3 using their computer's default audio player. What options are there for changing how calls are answered for my personal or departmental KU number? There are a number of options to change the way your calls are answered. If I forward a call to my cell phone, will the caller see my cell phone number? When the call connects, the caller will see the original number they called.
Can I use Skype for Business phone service to call ? However, your cell phone should be your primary method for emergency calls while on campus, because Skype for Business phone service will not work in the event of a power outage, network outage or IT service outage. Because Skype for Business phone service will not work in the event of a power outage, network outage or IT service outage, you should use your cell phone to make emergency calls while on campus.
Do I have to use a headset? What are the options for setting up our department phone number? Upon request, a phone number can be assigned to a shared departmental email account. Incoming calls will ring everyone in the group. When calls come in, users will receive a pop-up notification indicating the call is for the department account. Users in the group will need to review the pop-up notification to know if the call is for their personal line or the department account. When calls come in for personal or departmental numbers, you will receive a pop-up notification. You will need to review the pop-up notification to know if the call is for your personal line or the department account.
At this time users are unable to customize the outgoing message for shared number accounts. Where can I get help or instruction for using Skype for Business phone service? Skype for Business Training: Skype for Business Phone Service: Faculty and staff will receive information about Skype for Business phone service workshop opportunities once their unit has been scheduled for transition. I use a Mac. Will I get Skype for Business phone service?
Skype for Business is now stable in the Mac environment and is ready for regular, daily use. At this time there is not an official client for Linux. Will KU save money on campus phone service? We do not anticipate significant cost savings. However, Skype for Business phone service adds significant functionality for campus units without presently increasing the cost associated with phone service. Like the traditional campus phone service, Skype for Business phone service still requires circuits and other infrastructure.
Skype for Business phone service is simply a new method of connecting to the public telephone network. KU must still pay the costs of connecting to the public telephone network, along with long-distance charges. Skype for Business phone service will not change the phone service cost structure for campus units. Where can I provide feedback about Skype for Business phone service? Can I add video to a voice call?
What software do I need? On Windows machines, you must be running the latest version of the Skype for Business Server client. You will need to download the Lync mobile client from the appropriate app store for your device. More information about Skype for Business for mobile devices is available on Microsoft's Skype for Business website. You can find instructions for setting up the Lync mobile client on various mobile devices at: Set up Lync for iOS.
Set up Lync for Android. Set up Lync for Windows Phone. Set up Lync for Mac. Set up Lync for Windows. Skype for Business will work with built-in speakers, microphones and cameras, however, we recommend Skype for Business-optimized headsets or external speakerphones for Skype for Business voice and video. Is any training available for Skype for Business? Skype for Business guides, Knowledge Base articles and other training options are available on the Using Skype for Business page to help you learn and use Skype for Business.
After the Skype for Business client is installed on your computer, it takes about hours for the address book to be populated. Does an off-campus meeting attendee need admin rights to install the Skype for Business web plugin when joining through the Skype for Business Web App?
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Most likely, the attendee will be able to download and install the plug in on their own. What Web browsers and versions are supported with the Skype for Business Web app to join online meetings? More information on the specific versions that are supported is available in our Knowledge Base article.
Can I use a toll-free number instead of the local number that is automatically created for the meeting? While it is technically possible to delete the local number in the meeting invite and replace it with a toll free number, we advise against editing the footer with the meeting join information.