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Join Telstra Plus for free. Got a question about your device, plan or usage? Find the answer you're looking for in our FAQs section.

If you're travelling outside of Australia, you might need to purchase international roaming data. Check out all of the great benefits you can enjoy with every recharge on Telstra Pre- Paid Max.

The Telstra mobile network reaches further and runs faster than any other. Faster based on national average mobile speeds. Download the Telstra 24x7 app to save your payment details, keep track of your data usage and recharge on the go. Get great value from your calls, texts and data by only paying for what you need.

No fluff, just the good stuff. Join Telstra Plus and get rewarded just for recharging. Earn points to put towards must-have devices, SIM Kits, accessories and more. Eligibility criteria apply. The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1, towns and communities around Australia. Check coverage here. Pre-Paid data and content purchases such as Google Play are not available. Data Bank: Your unused Data Bank data will expire if you switch to an incompatible plan.

Recharge required to access Data Bank. First recharge by 30 March , remaining two recharges by 30 June Compatible device required. For use in Australia. For more info: telstra. Non-Apple radio stations and non-music streaming use such as downloads, video streaming and social interaction will attract data charges.

Telstra FairPlay Policy applies. Apple and Apple Music are trademarks of Apple Inc. Unlocking fee applies for use with a non-Telstra SIM card. See more unlocking information here. Limit 1 per customer and no trade sales.

Blue Tick: Blue Tick lets you know which phones are recommended for handheld coverage in rural areas. Free next day delivery in Australia.

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Safe and secure to shop. We know online security is important to you. That's why we use the latest technology to help protect your credit card and provide a safe shopping environment. Recharge where you want, when you want. Recharge where and when it suits you. You can recharge via m. Find out more. Skip to main content. Get the latest updates on COVID impacts to our call centres and stores, see how to track orders, and more. Tell me more. Telstra Home Page. Tablets Tablets on a plan Pre-Paid Tablets homepage.

Home Phones Plans Handsets Home phones homepage. Deals Student Deals Deals. Gift Shop. Network speeds Connecting to nbn nbn homepage. Platinum Support. Foxtel from Telstra. Telstra TV. Xbox All Access. Apple Music. Content Transfer Center heading Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

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With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how. Power Cycle the Wireless Device heading Here's how to power your device off then back on. Bluetooth FAQs heading Learn about Bluetooth wireless pairing and how to use it to connect your devices. Establish connections for handsfree calls, wireless speakers and keyboards. Call Waiting - Smartphone heading. The Verizon Messages offers HD voice and video calling on your tablet through the app.

Watch this video to learn how to set up HD calling and make calls. What is Wi-Fi Calling? Enjoy free calls to any number in the US even while traveling internationally. Camera Settings Support heading. Choose Contacts to Display on Device heading Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

See how to remove, restore and sync your contacts. Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account. Watch this video to learn how to merge duplicate contacts on your Android device. Data Gifting FAQs heading Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs heading Learn about a free online tool that helps you understand how the devices on your account are using data. Available in 30 and minute sessions. Device Settings. Disable Automatic Configuration and Proxy Server Settings heading Here's how to disable automatic configuration and proxy server settings on your device. Leave or Remove Copies of Email Messages on the Messaging Server heading Here's info on how to leave or remove copies of emails on the server.

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Standard Email Messaging Ports heading Here's info on standard email messaging ports, which can help with configuration of advanced email settings. Video: Troubleshooting Personal and Corporate Email length: Learn to fix your personal and corporate email with just a few simple steps. Find My Phone. Home Screen.

See prepaid or unlimited plans that include Mobile Hotspot. Determining Internet Connection Speeds heading If your connection speeds are slower than expected here's info on how you can test them. Disable Work Offline - Internet Browser heading Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox. Device Locking FAQs heading To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.